Privacy Policy

Last Updated: July 2026

Welcome to HouseWire.in ("HouseWire", "we", "our", or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website, mobile services, and related products.

Our goal is to be transparent about our data practices and give you meaningful control over your personal information. By accessing or using HouseWire, you agree to the practices described in this Privacy Policy.

1. About HouseWire

HouseWire is an online real estate platform that helps users discover, compare, buy, sell, rent, and advertise residential and commercial properties across India. Our platform also enables interactions between property owners, builders, brokers, tenants, buyers, and other real estate professionals.

2. Information We Collect

The information we collect depends on how you interact with our platform.

Information You Provide

When you create an account, post a property, contact another user, or communicate with us, you may provide:

• Full name

• Email address

• Mobile number

• Password (stored securely in encrypted form)

• Profile photograph

• Company or agency information

• Office address

• Business registration details

• Government identification documents (where verification is requested)

• Property details

• Property photographs

• Videos

• Floor plans

• Documents you choose to upload

• Messages sent through our platform

• Customer support communications

Providing certain information is optional, while some details may be required to use specific services.

Property Information

If you advertise a property, you may submit:

• Property title

• Property description

• Sale or rental status

• Property type

• Project details

• Builder information

• Locality

• City

• State

• Postal code

• Price

• Area

• Amenities

• Floor details

• Furnishing status

• Ownership information

• Contact details

• Property images

• Property videos

• Location coordinates (if provided)

You are responsible for ensuring that the information you publish is accurate and that you have the necessary rights to publish it.

Account Information

When creating an account, we may collect:

• Login credentials

• User preferences

• Saved searches

• Favourite properties

• Property alerts

• Notification preferences

• Communication preferences

Automatically Collected Information

When you visit HouseWire, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Language preferences

• Date and time of access

• Pages visited

• Search activity

• Click behaviour

• Referral source

• Session duration

• Approximate geographic location derived from your IP address

This information helps us improve the performance, security, and usability of our platform.

3. Cookies and Similar Technologies

HouseWire uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Keep you signed in

• Remember your preferences

• Improve website performance

• Measure visitor activity

• Detect fraudulent behaviour

• Personalise content

• Improve search results

• Provide relevant property recommendations

Most browsers allow you to manage or disable cookies. Some features of HouseWire may not function correctly if cookies are disabled.

4. How We Use Your Information

We use information collected through HouseWire to:

• Create and manage your account

• Publish your property listings

• Display broker and builder profiles

• Help buyers connect with sellers

• Respond to enquiries

• Verify user accounts

• Improve search quality

• Recommend relevant properties

• Send property alerts

• Prevent fraud

• Detect suspicious activity

• Improve website security

• Analyse platform performance

• Personalise your experience

• Provide customer support

• Send important account notifications

• Comply with applicable legal obligations

We do not sell your personal information to third parties.

5. Property Recommendations and Alerts

If you create a property requirement or save a search, HouseWire may use your preferences to send:

• Newly listed matching properties

• Price reduction alerts

• Property availability updates

• Similar property recommendations

• Market insights

• Area-specific property updates

You can modify or disable these notifications at any time through your account settings.

6. Communication Preferences

We may contact you regarding:

• Account verification

• Property enquiries

• Listing updates

• Password resets

• Security alerts

• Customer support

• Transaction-related communications

• Service announcements

With your consent, we may also send:

• Property newsletters

• Market reports

• Product updates

• Promotional offers

• Educational real estate content

You may unsubscribe from promotional communications while continuing to receive essential account-related notifications.

7. Information Sharing

We only share information when necessary to operate our services or where required by law.

Depending on your activities, information may be shared with:

• Property buyers

• Property sellers

• Builders

• Real estate brokers

• Service providers supporting our platform

• Identity verification partners (where applicable)

• Payment service providers (if applicable)

• Government authorities when legally required

• Law enforcement agencies where legally necessary

We do not publish private information that is not intended for public display.

8. Public Information

Certain information is intentionally made public when you publish listings or business profiles.

Examples include:

• Property photographs

• Property descriptions

• City

• Locality

• Property specifications

• Business name

• Agency profile

• Contact methods selected by you

• Company logo

• Public profile information

Only information intended for public visibility is displayed publicly.

9. User Verification

HouseWire may offer optional verification processes to improve marketplace trust.

Verification may include:

• Mobile number verification

• Email verification

• Identity verification

• Business verification

• Property ownership verification

• Document review

Verification indicates that specific information has been reviewed based on our verification process. It should not be interpreted as a guarantee regarding the quality, legality, ownership, or suitability of any property or transaction.

Users should conduct their own independent due diligence before making financial decisions.

10. Data Security

We take reasonable technical and organisational measures to protect your information.

Our security practices may include:

• Secure HTTPS encryption

• Password hashing

• Access controls

• Database security

• Server monitoring

• Regular software updates

• Abuse detection

• Login protection

• Backup procedures

While we strive to protect your information, no internet-based service can guarantee absolute security.

11. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

• Enforce our agreements

Inactive accounts, deleted listings, and support records may be retained for limited periods where legally required or necessary for legitimate business purposes.

12. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information

• Update your account information

• Correct inaccurate information

• Delete eligible information

• Request account deletion

• Download certain account information

• Withdraw consent where applicable

• Manage communication preferences

Some information may be retained where required by law or to protect the security and integrity of our platform.

13. Third-Party Services

HouseWire may integrate with trusted third-party services for functionality such as:

• Maps

• Analytics

• Payment processing

• Authentication

• Email delivery

• SMS delivery

• Customer support

• Advertising

• Performance monitoring

These providers operate under their own privacy practices. We encourage you to review their privacy policies before using their services.

14. External Links

Our platform may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites that are not operated by HouseWire.

15. Children's Privacy

HouseWire is intended for individuals who are legally able to enter into property-related transactions or use online services under applicable law.

We do not knowingly collect personal information from young children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The "Last Updated" date at the top of this page indicates when the latest version became effective.

We encourage users to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the official Contact Us page on HouseWire.

Our support team will make reasonable efforts to respond to privacy-related enquiries as promptly as possible.

18. Our Commitment to Privacy

HouseWire is committed to building a trustworthy real estate marketplace where users can search, compare, advertise, and connect with confidence. Protecting user privacy is an important part of that commitment.

We continuously review our privacy and security practices to improve transparency, safeguard user information, and support a safe and reliable property platform for buyers, sellers, tenants, brokers, builders, and real estate professionals across India.